Guest Book

At Castlecroft Kennels we’re very fortunate that after a happy stay our guests owners often compliment us with some lovely feedback.  Here you can find a selection of comments from our happy customers.

We’d just like to take a moment to extend our thanks to those who have sent us some fantastic testimonials over the years along with those new customers who continue to do so on a regular basis, we really do appreciate all of your support. Thanks again, Andy and Ann.

Want to leave feedback?

If one of your family members has recently holidayed with us and you’d like to leave your feedback for other guests to view please use the form below to get in touch, we’d love to hear from you.

43 Responses to “Guest Book”
  1. Gail Drury says:

    My dog Harry stayed a few weeks ago for 5days he was well looked after. Looked very happy when I picked him up would recommend Castle croft will go again in future thank you to all staff.

  2. Maureen says:

    Rocky my Jack Russell, now 13, was left at Castle Croft and came back healthy, well cared for and bathed. Thank you everybody at Castle Croft. The pick up and drop off service is excellent.

  3. Ann says:

    Daisy my staffy Is currently here we dropped her off yesterday . She absolutely loves it here. She ran straight to Andy on the desk yesterday and was excited waiting at the door to go down She had no patience lol can’t fault these kennels ❤️

  4. Maura Ball says:

    My 3 French bulldogs have been to castlecroft for 2 years now and they are treated well and look amazing when we come back ! They’re spoilt doggies at home but they enjoy their time here they are fed and exercised so what more could I ask.
    Booked in for our next holiday

  5. Ann says:

    Staffy daisy now about 2 years old she has been in these kennels a few times . And when she was tiny as well. Had no problem with her in here . We pick her up waggley tail as much as it is when taking her in lol. Defo recommended. Picking her up tmz . Ann and Andy are responsive to emails as well I emailed to see how she was getting on. Got a reply ASAP.

  6. John & Shaemus says:

    First time Shaemus has been in kennels when I collected him he was as chilled as ever no stress.
    Excellent service thank you all for looking after him so well. Very highly recommended.

  7. Jean and Toby the Lakeland says:

    Just picked Toby up after a weekend stay at Castle Croft. I could relax and enjoy my weekend away knowing he was being well cared for. Would recommend these kennels. Thank you.

  8. Sidney says:

    Sidney the Rottweiler here. I am looking forward to yet another nice holiday with Andy and Ann. As I am getting older the care that I receive is even more important. I always have a nice time and I am very well looked after, as I have been for the past 6 years.

  9. Thank you for a good second stay for our Jack Russell Rocky. He came back in tip top condition, well cared for, very pleased. Thank you.

  10. Lynne Garner says:

    I just want to say how lovely Ann, Andy & the rest of the staff look after my dog Alfie. He is always happy to stay there and is a picture of health when I collect him. It’s always hard leaving your pet behind but knowing he is so well looked after makes it OK. I recommend Castle Croft to all pet owners. A BIG THANK YOU to all.

  11. Sarah Lamb says:

    My cane corso Venice stayed here a week, end of may beginning of june, as she’s not the easiest of dogs I worry about leaving her I needn’t have she loved her time there, would definitely use there again & recommend to anyone

  12. Jackie & Ian Brooks says:

    We have always used Castlecroft Kennels in Bredbury. Cats & Dogs always happy, well fed & cared for. Dogs given a one to one proper run & play session daily, not just a walk. Prestige diet of Arden Grange which we continued to feed our pets on, confident it keeps them healthy and fit.

    Many thanks to Ann, Andy and your fabulous staff for your heartfelt care of our four legged family members! See you again soon.

  13. Maureen Brathwaite says:

    Rocky my Jack Russell stayed for 10 days, he is five years old and had never been left anywhere before. He came back happy and well cared for. Will definitely leave Rocky at Castle Croft again. Thank you. I also used the pick up and drop off service which was very useful.

  14. Poppy & Lola says:

    3rd august 2015 poppy & lola write :-

    We were a bit worried about going on holiday seeing as we were just 10 weeks old and our new pets were going away on holiday. Any way after a long drive from Sussex where we only had one accident in the car (it was poppy I think !!) our fears were soon put tio rest lots of cuddles and places to hide and run around.

    so thank you to the staff at this hotel who are really dedicated to us animals look forward to staying again

  15. Andrea & Tinks says:

    tinks would like to say thank you for the lovy relaxing holiday & for loving me like my mum & dad. It’s the second time I’ve been to stay with you & look forward to returning soon.

    My mum says thanks a million for looking after me &appreciates all that you did.

    See you all soon

    Love tinks.

  16. Sidney the Rottweiler says:

    Just got back from yet another very nice stay with Ann and Andy. I have been loved, played with and had a nice bath for when my Mummy picks me up. I would highly recommend this kennels for very big animals (like me) to small animals. If you want peace of mind whilst you are on holiday don’t hesitate to take your pet here.

  17. Sidney the Rottweiler says:

    I am looking forward to another holiday with Anne and Andy. My mum is no longer worried about leaving me as I have been loved and looked after by them for the last 5 years, after a bad experience in another local kennels. My Mum recommends them highly and would not leave me anywhere else.

  18. Julie Moores says:

    Once again , thanks a million to Ann, Andy and the staff at Castle Croft.

    We had a great holiday, knowing that Jack and Eric were in safe hands. They came back looking healthy, happy and beautifully cared for.

    They clearly hadn’t pined or been off their food, as Eric looked bigger than when we left and certainly felt heavier. A good sign I think!!

    For anyone looking for holiday care for their beloved pet, I would recommend Castle Croft everytime. I would not use anywhere else.

  19. Lisa Pownall says:

    I’ve been using Castle Croft Kennels for the last 5 years & have always been more than happy leaving my dog Archie in Ann & Andy’s care. He’s a little bit reluctant to go when I leave him but then doesn’t want to come home when I collect him! I would never use any other kennels as I trust Castle Croft 100%. It is good to know Archie is well exercised aswell whilst he is there as a lot of Kennels don’t exercise at all!

    Also, Ann & Andy offer great advice regarding food etc and since changing to Arden Grange Sensitive a couple of years ago we have seen a great improvement in Archie’s upset tummy!

  20. SIDNEY JONES says:


  21. Lisa says:

    My dog loves coming to castlecroft kennels and it gives me great peace of mind knowing that she will be looked after and cared for.

    A great big thank you to all the staff and to Andy and Ann. I will always recommend you to everyone I know.

  22. Paul Marshall says:

    Harvey, our Boxer and Lily, our cat spent a very happy 2 weeks here at the beginning of February. This was our first time using Castle Croft and both our animals were happy and in excellent condition when I collected them. We will definitely look to use Castle Croft again and recommend them.

  23. Sidney Jones says:

    I am Sidney the Rottweiler and I have just spent a lovely Christmas holiday at Castle Croft Kennels. I had a wonderful time, I was well looked after, played with and loved, I also had a bath before I went home so that I was lovely and fresh to meet my Mum. I had a nasty experience recently at another kennel, so my Mum was very apprehensive about leaving me, but she need not have worried at all, she could not have looked after me better herself. She will recommend this kennel very, very highly and I am looking forward to another holiday in the Summer. Lots of love and kisses to all the staff.

  24. Margaret & Tony James says:

    Our two cats, Charlie and Henry have been holidaying with Ann and Andy for the last 10 years and have always returned home well fed and relaxed. Ann has persevered with Henry who can be very grumpy and now he is putty in her hands and loves the cuddles. Charlie has always liked being cuddled and is in his element with Ann and Andy.

    The kennels are lovely and clean, very warm and even have piped music playing to soothe the cats. I have no hesitation in recommending Caslte Croft to anyone and have in fact done so over the years.

    Thanks Ann and Andy for all your care and attention over the years.

  25. David and Marie O'Connell says:

    We took our 2 young boxers to stay with Ann and Andy for the first time in June this year and we were so thrilled with the condition of them both when we picked them up, George had not lost any weight nor had Molly, which is what we were most concerned about as previously when they were in kennels George lost so much weight you could see his ribs. So when we went to America in August they stayed there again. Thank you for looking after them so well they will be back next year.

  26. Emma Williams says:

    I was very happy with leaving my Boys and Girls here. Ann and Andy looked after my Dogs Scamp and Buster and my Rats Pixie and Dixie, all have come home happy and well fed. This was the first time I have left any of my pets in kennels and will not have a problem or worry about doing so again.

  27. Debbie Dodgson says:

    Many thanks to Andy, Ann and your wonderful staff for taking great care of our G S D Tula, we will not hesitate to bring her again as she came home clean and extremely relaxed not stressed at all, also thanks for your advice regarding her diet. See you soon!

  28. Sean says:

    Have used Castlecroft for the last few years and have found you to be most helpful when it comes to advice and knowing that Daisy is in your care means we can relax even more.

  29. Andrea says:

    Tinks has just started staying with you & has come back really happy & content. I would like to thank you for taking that extra special care & putting my mind at rest. We will definitely be back next year.

    Thank you

  30. Sue Wood & Dylan says:

    We have been using Castlecroft since 2003 and Dylan is really happy gets treated like a king. would like to thank all of the staff for all their hard work and kindness. Would not leave our Dylan at any other kennels he would never forgive us. Would like to say a big thank you to Andy and Ann for letting Dylan in at such short notice again. Dylan plans to be back soon. Thanks to you all at Castlecroft. Sue, Joe and Dylan.

  31. Carole Taylor says:

    We left our two 12 month old Jack Russells Alfie & Maisie at Castle Croft Kennels for the first time. We have never used kennels before, so were a little apprenhensive about leaving them. Our thoughts were that they would fret and not eat and be unhappy.

    How wrong we were, when Alfie and Maisied returned from Castle Croft we quickly realised we had no need to worry. They came back as happy and energetic as they were on the day we left them.

    Thank you to Andy, Anne and all their team for making Alfie and Maisie’s time at Castle Croft a happy time.

    We will certainly be sending Alfie and Maisie on their hols again to Castle Croft and would recommend anyone to send their dogs to Castle Croft Kennels.

  32. Sue & Steve Lee says:

    We have been with Castle Croft for the past 7 years and would not trust anyone else to look after Tilly. Tilly holidays with Ann, Andy and the girls several times a year and she is always so excited to see them as they make such a fuss of her which of course she loves. Knowing she is so well cared for gives us peace of mind which means we enjoy our holiday too and when we pick her up although she is pleased to see us we cannot help but feel she would not have minded staying just that little bit longer!

  33. dot bushell says:

    We have been bringing our dog Toddy to Castle Croft for many years now, Toddy is a 13 year old Jack Russell who loves his holidays with Auntie Ann and Uncle Andy.

    We wouldnt leave him with anyone else – Castle Croft is tops in our book.

    Big thank you to all your staff.

  34. Susan Mores says:

    Having used a few kennels in the past & not been very satisfied with the state of our dogs on return we were a bit worried to leave our dog Ben (Doberman) for two weeks. A friend of ours recommended Castle Croft & we are so glad they did.

    Each dog is given their own handler. Ben returned to us & hadn’t lost any weight, was fit & healthy & i wouldn’t hesitate to use these kennels again.

    Ann & Andy were a pleasure to deal with and their staff were always on hand to talk to. You can tell how much they and their staff love animals.

    I couldn’t recommended Castle Croft highly enough, first rate job.
    Big thank you to all the staff.

  35. Ray and Amanda Thain says:

    We moved our two dogs, Zuri and Tan, last year from the South of England and didn’t think that we would find as good a kennels as we had there. Ann, Andy and their team have more than exceeded our expectations in the care that is shown to our two “old girls”. We return from business trips and holidays to find two happy, clean and contented dogs bouncing around like two puppies. Ann and Andy frequently help us out with last minuite bookings and change of bookings, nothing is ever too much trouble.

    To you all at Castle Croft, we thank you as knowing Zuri and Tan are having a fantastic holiday, helps us relax too!

  36. Andrew Robinson says:

    Hamish and I would like to say a big THANK YOU to all the staff at Castle Croft for looking after him at such short notice. The help was greatly appreciated and Hamish was like a new dog when he came home. All exercised and cleaned. Excellent service from all. We would definately recommend them to others and use their services again.Once again a many thanks.

  37. Monty and Jazz says:

    This is our home from home. Jazz came from here to live with me and now I join her for holidays. We are really excited arriving here and we come home lovely and clean. We even come to visit Ann and Andy when we tell our owners to come and stock up on sausages and food. (I try to help myself to the sausages but Jazz is good and waits to be given one). We know we are well looked after and are in the best hands with Ann and Andy and their staff. The only downside is we have to bring the bossy cat Lucy with us too. Here’s to next time, Monty, Jazz and Lucy

  38. Dennis & Lynn Finnegan (On behalf of Alfie) says:

    We dont think we could ever leave our Alfie with anybody else, excellent service, we feel like they treat Alfie like one of their own, the accommodation is excellent, the staff friendly and clearly very caring & competitive rates too. :-)

  39. Molly Wallwork says:

    I have holidays here more than once a year and I love it!! I am looked after very well by the girls, and am always really excited when I know where I’m going. On the way there, I bark as loud as I can in the car to make it go faster (doesn’t work). I’ve recommended Castlecroft to my cousin, Wilma, and we both want to stay there later this year when her mum and dad get married – for some reason we’re not invited??

  40. Michael Lomas says:

    We took our young dogs Matysh (Husky) and Ruben (Malamute / Labrador cross) to stay with Ann and Andy whilst we went on honeymoon and it gave us such peace of mind. They stayed in the same kennel together, ate premium brand food and were walked daily. The dogs were happy which meant we were happy, so happy in fact we’ve already booked them back in for their next holiday later this year! Thanks for taking such good care of them!

  41. Ben 'n' Molly says:

    We really enjoy our holidays with Ann, Andy and the girls.When Mum says we are going we can’t get into the car fast enough although we still like them to come back for us. We will recommend them to all our doggy friends.

  42. Julie Moores says:

    Thanks as always. I was a bit miffed when Jack ran to Ann instead of me when I picked him up, but just goes to show how happy he is at Castle Croft!

    I would recommend Castle Croft to anyone. As well as boarding Ann and Andy have given me sound advice on nutrition and other aspect of Dog care, they have been right every time!

  43. Norma Elwell says:

    I am very happy to leave my cat here she is well cared for. If she could talk I know that she would say she loved it and the staff even though she is a bit of a grum on her first day with them. The owners and the staff are all very dedicated to the animals intrusted in their care I give them 100 percent trust with my cat.

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